Description
x- Why We: At TUZECH, our team of over 100 skilled professionals is dedicated to creating exceptional, artful pieces that bring both beauty and lasting memories to your home. We believe that each creation is not just furniture, but a piece of art. This belief drives us to work closely with our customers throughout every stage of the manufacturing process. We value your input and ensure that your vision is realized by seeking your approval at each key milestone. This collaborative approach ensures that the final product not only meets but exceeds your expectations, becoming a cherished addition to your home.
- Our Process: Upon placing your order, we initiate a detailed and transparent production process. We start by sending you wood placements for your review, allowing you to provide feedback on the initial design. Throughout the production, we keep you informed with updates every four days, detailing the progress and stages of resin filling. This regular communication helps you stay connected to the creation of your piece and ensures that it reflects your personal style. Before dispatching your table, we send final images for your approval, confirming that your handmade dining resin table is crafted with the utmost care and precision.
- Customization: We offer a wide range of customization options for your resin table to ensure that it perfectly suits your preferences. Whether you need specific sizes, shapes, or colors, we can tailor each order to meet your unique requirements. Our customization services include the ability to mix and match designs, select distinctive wood patterns such as live edges, and choose resin colors that complement your décor. Each table is crafted to your specifications, allowing you to create a piece that is truly one-of-a-kind. For any custom requests or to discuss your ideas, please reach out to us via email or message us at TUZECH.
- Types of Products: While we specialize in Resin Dining and Resin Coffee Tables, our expertise extends to a variety of other resin-based products. We also accept custom orders for epoxy wall cladding, computer tables, resin wall décor, resin kitchen cabinets, resin ceiling panels, bar tops, and more. Each product is crafted with the same meticulous attention to detail, ensuring that it meets the highest standards of quality and design.
- Warranty: All TUZECH resin products, including coffee tables, are carefully designed and handcrafted by our skilled artisans. To demonstrate our confidence in the durability and quality of our creations, each product comes with a 5-year warranty. This warranty reflects our commitment to delivering long-lasting, high-quality items. Please note that, due to the handcrafted nature of these products, they are non-returnable and non-exchangeable. We encourage you to be fully involved throughout the creation process to ensure the final product meets your expectations.
Additional Information
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Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Custom Tab
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